Help center
Frequently asked questions
Everything you need to know before creating your custom pet phone case.
Collapsible content
What makes a custom pet phone case special?
Unlike a regular case, yours is created from your own pet's photo, so every case is completely unique.
Can I use any pet photo?
Yes. Clear, high-resolution photos in natural light with your pet facing the camera give the best results.
What pets can I use?
Dogs, cats, rabbits, birds, horses, reptiles, and many more can all be turned into a custom case.
Does it support MagSafe?
Our MagSafe cases include built-in magnets that work with wireless chargers, magnetic wallets, and car mounts.
Will the colors match my original photo?
Our AI preserves your pet's colors and unique features while creating a clean sticker-style illustration.
Is the phone case protective?
Every case has durable dual-layer construction with an impact-resistant outer shell and a shock-absorbing inner layer.
How long does delivery take?
Production takes 2 to 7 days, with US delivery 3 to 5 days after. Most orders arrive within 5 to 10 business days.
What if I'm not happy with the design?
We offer a satisfaction guarantee. If the design doesn't match your expectations, we remake it at no extra cost.
Still have questions?
Email us at hello@vuff.us and we'll reply within 24 hours.